I keep the work behind your business moving, and your brand visible while you run it.
Founder Support keeps your inbox, calendar and team coordination on track. Social Media Management keeps your content consistent. Work with me on one, or both.
Free 30-minute call. Tell me what's taking your time, and we'll figure out whether Founder Support, Social Media Management, or both fit best.
6+ years supporting founders and business owners internationally
Inbox management. Team follow-through. Consistent content. Support that keeps your business moving.
Selected Clients I've Supported
Clinic owners, physicians, beauty and wellness businesses, real estate professionals, coaches, and other service-based founders.
Liz Benny
Queen of KAPOW
Heidi Speaker
CEO & Founder, Growth & Gainz
Steven Speaker
CEO & Founder, Speaker Orthodontics
Emily Harris
CEO & Founder, Physician's Choice Marketing Group
Katrina Martin
CEO & Founder, WOW Advisory Firm & Services
Monique Forcella
CEO & Founder, The Socialist AU
Adrian Hancock
CEO & Founder, Peak 9 Coaching
Tim & Stephanie Frey
Founders, Success School
If your business runs through you, this probably sounds familiar.
Your inbox has become a to-do list other people wrote for you.
Follow-ups slip because you're the one tracking everything.
Scheduling takes more back-and-forth than the meeting itself.
Handoffs with your team slip because nothing gets written down or followed up.
Social media goes quiet whenever things get busy.
Too much depends on you being available.
This isn't a discipline problem. It's a capacity problem, and it's the kind of work I handle every day.
Two services. Work with me on one, or both.
Founder Support covers the work behind your business: your inbox, calendar, client communication and team coordination. Social Media Management covers the content people see. Either one can stand alone. Together, they give you one point of contact for both.
- Inbox
- Calendar
- Client communication
- Team coordination
- CRM
- Tasks + projects
- SOPs
- Content planning
- Captions
- Graphics
- Reels
- Scheduling
- Publishing
- Engagement
Founder Support
This is the Executive Assistant work I do: your inbox, calendar, client communication and team coordination, the things that keep landing back on you. I coordinate directly with your team and work within the tools you already use.
With Founder Support in place:
Clearer priorities · Fewer missed follow-ups · Better communication · Stronger team follow-through · Less admin sitting with you
Inbox + Calendar Management
Prioritizing email, drafting routine replies, tracking unanswered messages, scheduling meetings and coordinating across time zones.
Client Communication + Onboarding
Updates, reminders, document collection, onboarding checklists and kickoff coordination.
Team Coordination + Follow-Through
Following up on action items, checking progress, keeping deadlines visible and flagging delays that need your attention.
CRM + Task Coordination
Keeping records and notes current, tracking follow-ups and maintaining task boards and deadlines.
SOPs + Process Documentation
Onboarding flows, templates and checklists for the work that repeats.
Meeting + Admin Support
Meeting prep, notes, action items, research, documents and file organization.
"You are a rock star. Thank you so much for your communication style. I appreciate it so much."
"We always appreciate your thoroughness, Jian."
Podcast Management
I help podcast hosts manage the moving pieces between guest coordination, recording preparation, publishing and promotion.
- Guest coordination
- Recording preparation
- Episode tracking
- Show notes
- Publishing
- Promotion + content repurposing
Full audio and video editing isn't automatically included; I coordinate with your editor. Coordinating existing guests and reaching out to new guests are separate responsibilities.
Meta Ads Management
Support with planning, building, monitoring and reporting on Facebook and Instagram campaigns.
- Campaign planning
- Audience research
- Ad copy + creative coordination
- Campaign setup
- Monitoring
- Creative testing
- Reporting
Ad spend is separate from the management fee. Landing pages, extensive tracking setup, CRM automation and sales follow-up may require separate scope. No guaranteed leads, sales, bookings or ROAS.
Founder Support and Social Media Management, working together
When the same person handles your inbox, calendar, client communication and content, there is less to explain twice, and what gets published stays closer to what is actually happening in the business.
This is intentional support, not unlimited support. Responsibilities, capacity and deliverables are agreed in advance.
How we work together.
Book a free discovery call
Choose a time that works for you and tell me what is taking up your time, what keeps getting pushed back, and what you would like support with.
Define the right scope
We agree on responsibilities, platforms, deliverables and capacity so you know what is included. Pricing is discussed once the scope is understood.
I step into the workflow
I get familiar with your systems, communication preferences and priorities, then start handling the agreed work.
What business owners say about working with me
Hear directly from the business owners and founders who trusted me to support their work behind the scenes.
Heidi Speaker
CEO & Founder
Amanda Simmers
CEO & Founder
Monique Forcella
CEO & Founder
Ally Figueroa
CEO & Founder
Liz Benny
The KAPOW Queen
Ready to take more off your plate?
Let's talk about what you need help managing and where I can make the biggest difference.
Support built around your business, not a package.
No two businesses need exactly the same support. Your scope is based on the responsibilities, workload, platforms, deliverables and capacity you actually need. We discuss pricing during the discovery call once I understand the scope.
Ready to hand off what's taking your time?
Let's talk through what's taking up your time, what keeps getting pushed back, and where I can step in, whether that's Founder Support, Social Media Management, or both.
Free 30-minute call. No obligation.
Social Media Management
I keep your online presence active and professional, so you're not the one writing captions at 9pm.
With Social Media Management in place:
More consistent content · A clearer presentation of the business · Less pressure on the owner to keep social media moving
Sales conversations and lead qualification aren't automatically included, but can be scoped separately if you need them.
Content Planning + Research
Themes, calendars and ideas based on your services, goals and audience questions.
Captions + Copy
Hooks, captions and calls to action in your voice.
Graphics + Carousels
Static posts, carousels and infographics.
Reels + Repurposing
Editing footage you provide into Reels, and turning existing content into more posts.
Scheduling + Publishing
Approved content formatted and scheduled on the platforms we agree on.
Engagement + Reporting
Routine comments and messages, plus simple performance summaries.
Built on a clear plan and a consistent process, not promises of followers, virality, leads or sales.
A few examples of my work
Dr. J. Stephen Appleton
Family Retreats UK
Physician's Choice Marketing Group
We Buy Any Portfolios
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Want content like this for your business?
BOOK YOUR FREE DISCOVERY CALL"Thank you Jian. You are doing great! The account engagement is up and we are seeing some organic follower growth."
"This is PERFECT!! I love how much you are starting to speak in my voice! Well done!"
"That looks amazing Jian!!! Even better than what I had in mind."
"You've been really easy to work with and do a good job with engagement :) thank you!"